Book with Confidence and Flexibility all our tours
Book with confidence your tours with TreXperience. You will be able to cancel and rebook with no extra fees. We know planning your trips is difficult during times of uncertainty, travel restrictions, and safety concerns. Starting in January 2021, you have flexibility on all tours booked in the future.
Inca Trail Tours Policy:
To Book Inca Trail Tours with TreXperience, you need to pay an initial deposit of 140.USD for standard tours and 400.USD for Luxury Tours; this initial deposit is requested to pay for your Inca Trail Permits and Train Tickets.
The Initial Payment is non-refundable; however, in case of restrictions or your travel plans change, you will be able to transfer this deposit to a future date with no fees at all. All departure dates must be requested up to 48 hours before the tour date without any fees.
Alternative Treks Policy
To book Alternative Tours (Not Inca Trails), you will need an initial deposit of 50.USD per person, this initial deposit is used to book Machu Picchu permits, hotels, and trains. If travel restrictions or travel plans change, you will be able to rebook your tour at any time in the future, and you will not lose the deposits.
To benefit from this policy, you must cancel your tour up to 48 hours before the departure date.
Machu Picchu Tours Policy
For all Machu Picchu Tours, you need to make an initial payment of 50.USD, 200.USD or 400.USD depending on how many days your tour is requested. This initial payment is non-refundable; however, you can change departure dates up to 48 hours without any fees.
Cusco Day Tours Policy
To book Day Tours such as Humantay Lake, Rainbow Mountain, Maras Moray, Sacred Valley, City tours, or any other tour that doesn’t include Machu Picchu, you can cancel the tour get a full refund up to 48 hours. Please note that this policy only applies to days tours that Machu Picchu is not included.
Book with Confidence policy
Our flexibility policy allows all bookings to cancel and change the departure dates with no added costs for tours scheduled at any time in the future. Please note that with this policy, the initial payments are non-refundable; however, you can change the travel dates and even pass this credit on to a friend or relatives. This way, TreXperience ensures that you don’t lose your deposit.
To benefit from this policy, you must change your departure dates or advice the cancellation 48 hours before the tour departure date. After 48 hours, please read our T&C.
Flexible bookings with TreXperience.
- Change your travel dates with no added costs in case of travel restrictions.
- In case your travel plans change, and you do not have a new date, you can get a credit voucher and book in the future with no extra fees.
- You can change to a different tour available on our website.
- Get online support 24/7 on our live chat or +51957001937 (WhatsApp available)
Why should you book your tour with TreXperience?
We are a local Tour Operator.
TreXperience is an authentic tour operator in Cusco city. It finds the best prices and personalized service with us, and your money is used directly in Peru to provide you incredible journeys at the best value.
You do not lose your deposits.
If you change travel dates, your deposits can be used in the future to book other tours by the same travelers, relatives or even pass them on to friends. If you travel before 2023, you will get the same price. If You reschedule after 2023, you will still use your deposit for your new tour. However, the new tour price applies.
No Booking Fees
Using credit cards in Peru can be uncomfortable when you find out that most businesses charge about 5% or more for the benefit of paying with a credit card. ATMs can also be expensive and allow you limited amounts to withdraw every day.
We want your vacations to be as smooth as possible. For this reason, we request only a small deposit for your tour with an easy payment system with any credit card or PayPal. The remaining balance can be paid online, a credit card with no fees at all.
No Single Supplements
Book directly with us. We do not charge any fees for solo travelers. You can choose to be pair up with a fellow traveler or request single accommodation. This offer is only available for booking directly on the TreXperience webpage.