TreXperience “100% Peruvian Tour Operator.”
My name is Coronel; I’m the co-founder and Tour Guide of TreXperience. We are a local Tour operator here in Cusco, and I started this company together with Priscila Coronel back in 2017 as a licensed official Inca Trail Operator.
Even though we are a relatively young company, I’ve been working in tourism since 2004 while studying at Cusco’s University. First I followed my father as a porter in the Inca Trail, then, I became a chef rapidly since I was very proactive in everything and eventually became a top-rated Tour Guide after finishing my studies, for few years I worked abroad in USA and Australia in hospitality and management, and that helped me improve my language skills, customer service, and a better vision on what are the guests needs when traveling.
I worked as a Tour Guide for several years in the most famous treks to Machu Picchu and for the most renowned tour Companies: Some were only worried about their own profit, porters were not treated accordingly, this inspired me to start my own travel company and not to make the same mistakes I have seen over the years.
I started TreXperience so we could offer something different than other tour operators. We wanted to create more meaningful treks to promote a stronger connection with nature. We also wanted to help guests experience authentic Andean culture, religion, and of course, enjoy the best of Peruvian cuisine.
At TreXperience, we care a lot about environmental conservation and helping our community. We organize cleaning campaigns and reforestation activities. We also built a library where we provide computers with internet, school books, and other local kids’ materials. We believe in supporting the development of our country through education and sustainable tourism.
We offer various treks to Machu Picchu, like the Inca Trail, Salkantay trek, Lares trek, and even a shorter 2-day version of the Inca Trail. Everyone in our Trexperience family comes from Cusco or the Sacred Valley to have a local, authentic experience.
“100% Peruvian Company” is a term highly overrated since every company will use this motto for marketing themselves. However, most Cusco companies are not what they say they are, some of them are half-owned from the USA, Canada, Europe, which is totally fine, and they are great to tour operators. But they should not use the “100% Peru company” motto. I mention this because I believe in the ethic and professionalism of all companies and owners.
I could have just partner up with somebody from the USA, UK, Canada, or any other English-speaking country like most the tour companies does in Cusco, that would have made it so easy, for instance, to write pages like this in perfect English.
I decided to break the ice and prove that to create a great company, to gain popularity, you do not need to find a foreign partner that will help you with marketing, economically, and with translations. Instead, you need to love your job, care for your customers, and know your staff’s needs very well.
Once you have your first guest, you need to provide the best experiences for them since they will be the ones to spread the word of your great service. For TreXperience, every new guest we have traveling with us is always our first guest.
Who are we?
We organize Group tours, Private tours, Luxury tours, Tours by train, all of them in a unique way. We organize all the classic tours to Machu Picchu from trekking tours, tours by train, and city tours. We say unique because we literally mean that. We are the only company that provides Pachamanca demonstrations on our tours, provides Panoramic trains to Machu Picchu, and top quality camping equipment for a better experience. You will experience the traditions of our country like a local.
Coronel and Priscila own TreXperience, born in a Quechua village in Cusco.
I was born in the village of Cachiccata, Cusco Region – Peru. I studied tourism at the University of Cusco. As a tour guide, I have taken hundreds of groups to Machu Picchu. I know every inch of the most famous treks to Machu Picchu. Since I started working from the very bottom and make my way to be a Tour Guide, I know the needs of every level of operations, and I know what is needed to run a wonderful trip to Machu Picchu.
I am in charge of the whole operation in TreXperience, and from time to time, I will be out doing what I love the most, guide you to Machu Picchu. I learned that the secret to being a great leader is not to boss around but to know every step of the job, understand your staff needs, and work together with your team to provide a wonderful experience.
Many people ask me how I started TreXperience. In the last 10 years, I have been hiking Cusco’s mountains, laughing with my coworkers, and stealing a smile from my guests even in the harshest weather conditions. The answer is Priscila. She has been the perfect partner to start TreXperience.
Priscila was also born in Cachiccata, Ollantaytambo District, Cusco Region – Peru since it is my little sister. She just graduated as an elementary school professor, loves working for children, passionate about teaching others, yoga instructor, and an enormous love for nature.
She is in charge of all our porter’s training, environmental policy, social projects. You will often see her with our group tours when visiting local schools, teaching people how to connect better with nature, and offering yoga sessions to relax out in the mountains.
Why is an important booking with a local tour operator?
There are literally thousands of tour operators in Peru and Cusco city. Some of them are big corporations, destination management companies, and multinational travel agents. The question is: why should you book your tour with a small tour company?.
Here are some reasons why you should book with us:
- When you book with a local operator, your money is spent in the country and places you visit, rather than expending in big companies’ bureaucratic management system.
- You will get more for the price you pay. We will provide you better equipment, better food, better trains, and a more inclusive tour since we will spend your money specifically on your tour and staff in Cusco.
- We know for a fact, over the years, that tour guides, porters, and chefs working for Local Operators get pay better wages. This will end up with the best team working for us.
- We organize unique tours to Machu Picchu. No one can show you my home better than an authentic local operator.
- When you have any issues or are not happy with something while on the tours, we will personally handle your case and solve the fastest possible.
- TreXperience is the only company that provides tours to Machu Picchu with Panoramic Trains and Pachamanca Barbecue on Alternative Treks.
Commitment to Excellence
To provide you unforgettable vacations in Peru we always.
- We treat all guests and staff as a family, welcoming them to the TreXperience family.
- We always share a smile, call by name, engage with our guests and the local communities.
- The safety and security of all our guests and staff is the number one priority.
- We involve highly trained local staff (guides, cooks, porters, drivers)
- We aim to create unforgettable experiences combining nature, culture, trekking, food, and lots of fun in all our tours.
Our main goal is to provide unforgettable journeys to all our guests, and this will bring challenges, and we must find ways to keep improving our company.
TreXperience will always:
- Offer Unique trekking experiences to Machu Picchu.
- Sustainable travels to reduce the negative impacting nature and village
- Provide the best equipment, food, and local experience
- Include in our team the best tour guides, chefs, porters
- Be pioneers always in proving a better workplace condition to Porters.
- Support the local communities by including them in a sustainable business
- Recycle, collect trash on the trails to keep the house clean
- Reduce to a minimum the risk of accidents on the tours.
TreXperience Porter’s welfare.
Collectively our team has a wealth of experience of working in the tourism industry. Therefore, we understand that to ensure 100% guest satisfaction, it is essential to take good care of your staff, who will, in turn, take good care of your customers. We will provide you with the best tour guides and chefs during your hike, but the porters are often forgotten.
Porters are the backbone of this business, and for so many years, we have been fighting for better treatment and better working conditions. This is a personal battle since I – the founder of TreXperience – started as a porter, and my father was a porter before me. Working as a porter on the Inca Trail helped me study, travel around the world, and start my own company.
Therefore, TreXperience pledges several commitments to our porters:
- We provide a homestay in Cusco for porters that travel from far away, leaving their families behind to earn extra income.
- We provide all meals; breakfast, lunch, and dinner. This is the least we can do given their tireless work and contribution to our company.
- To provide all porters with proper, high-quality equipment, including warm jackets, t-shirts, hiking boots, pants, back support, comfortable backpacks, sleeping bags, sleeping pads. We also provide insurance to cover accidents.
- We always make an effort to work with the poorest communities in which individuals have the greatest need for a job or extra income. These include Lares, Ocongate, and Paucartambo. These are farming communities, and the opportunity to work as a porter allows families to offer a better future for their children by putting them through education.
- We employ close to 250 permanent porters, and during high season, this number will increase.