Machu Picchu Tours & Treks — Premium Small Groups!

We went on the sacred valley and short Inca trail tour. Elvis was very knowledgeable showing us around the sacred valley - we loved all the stops. Alex was amazing for the Inca trail. He consistently checked in with everyone, had a good sense of humour and helped us to get last minute tickets to go up Waychupicchu as well! Overall, an amazing experience!

Together with our guides Abelardo and Wilbert, we did the difficult Salkantay trek and we enjoyed it immensely! The guides brought a lot of atmosphere to the group and often took the time to give extra explanations about the environment, tradition, or history! The food was also very delicious, prepared by chef Balbino, on the last day we were even served chocolate cake...

We hiked as a group of 7 (ranging from ages 17 to 59 years of age and varying degrees of experience, high altitude reactions and pace) the 4 night/ 5 day Inca trail to Machu Picchu and rail experience.We had hotel transfers, briefing the night before, meals, snacks and water supplied and we reserved seats for our rail experience to Ollyantaytambo (recommended reserving seats).We had an amazing crew of 14 porters, a chef and a guide (who spoke English).Esteban and Alfredo prepared amazing 3 course meals, the porters carried 7kilos of our bedding/clothing/gear and Julio Conde could not be faulted.Julio was amazing, patient, informative, passionate, compassionate and never leaving anyone behind (we saw this happen to hikers from another group/tour agency). Julio made sure he catered to all our needs and ensured we reached our Machu Picchu destination. Even after we bid farewell, when Julio became aware of a public protest on the railway line causing massive train delays, he called and guided us through it. We will be forever grateful.The only negative experiences we felt on this hike, was not from the crew that supported us on this journey, but rather the miscommunications before our journey and on day 4, where our guide and ourselves found ourselves at our lunch destination without the chef, food or water (as planned) as the porters had left the park due to needing to rush to their provinces for compulsory election voting. With the help of Julio and agency management, we were granted a restaurant meal in town, however due to ticket restrictions for the Machu Picchu itself and a hot day, we had run out of water, snacks and the will to carry on by time we reached lunch destination at 2pm. 2pm is normally not so bad, however we had eaten a light breakfast at 5.30am (so that Porters could pack and run, and light so not to be sick on a gruelling up hill climb). My other advice to the agency is to either include tips in their overall tour cost (for porters, chef, guide) or give plenty of warning of the amount of staff and the set tip amount for each. Our crew didn’t learn of these numbers until the night before, and given we had a family of 4 in our group and one ATM card and most ATMs allowing a max transaction of $400 sole per day, it made it very difficult to compile our tip money for our 14 porters, 1 chef and guide.Whilst I realise it is not compulsory to tip, coming from a country (Australia) that doesn’t tip, it was very evident that the staff rely on our tips and our group felt embarrassed and frustrated that we couldn’t give the amount we could see they expected (even though we managed to scratch the amount the agency guide email recommended). Overall, it’s not the first time we have had best planned holidays interrupted by elections or protests and it was not the agency’s fault.We still had an awesome time and I still recommend TreExperience, our guide Julio Conde and Chef Esteban and sous chef Alfredo.