We respect your privacy. Because your data is vital and confidential to us, we’re committed to keeping your data safe and handling it properly. If you have any sort of questions please do not hesitate to contact us at info@trexperienceperu.com.
Personal Information:
If you book with TreXperience we will ask for your full name, date of birth, gender, address, phone number, nationality, email address, emergency contact information, passport details, accommodation preferences. We use this information to arrange permits, tickets and hotel reservation for your tour.
In order to get permits for Machu Picchu and other services we may have to share some of your information with government agencies and train companies. To provide you the services you have requested, when you book with us, you give TreXperience permission to use and disclose your personal information as needed.
Other uses of your Personal Information:
When you visit our website or blog, we process your IP address and use session cookies. This helps us better understand your needs and how you use our site.
We also collect your email address and other personal information to maintain active communication with you about your tour.
Travel Partners:
If you book through one of our travel partners, we receive your information from them. You'll need to provide the necessary personal details to confirm your booking and secure any required permits. With your passport information, we can confirm tours like the Inca Trail or Machu Picchu tickets.
Newsletters:
When you subscribe to our newsletter, we’ll send important information about traveling to Peru, what to see, special offers, and other booking options. If you don't want to receive them, please feel free to unsubscribe or email us at info@trexperienceperu.com at any time.
Transfers of data outside of your country:
Please note that you're transferring your personal information to Peru by providing it. While countries outside the European Economic Area (EEA) may not have the same privacy laws, we take reasonable steps to protect your privacy rights.
Legislation:
TreXperience may collect, use, store, and share your personal information in response to:
- Legally valid inquiries, search warrants, or orders.
- Investigations or actions to prevent illegal activities.
- Protecting the rights, property, and safety of TreXperience and our partners.
How do we store your personal information?:
We store your information on secure servers that are accessible only to authorized staff members. TreXperience will never sell your personal information to third parties.
How to modify or delete personal data?:
You have the right to request updates, changes, or deletion of your data. We'll remove your information upon your request once any obligations with us have been fulfilled.
Photo rights:
We may use photographs or videos from our trips for promotional or commercial purposes without payment or compensation to travelers. If you'd like any photos or videos removed from our sites, please let us know.
Cookies:
We use cookies to enhance your experience on our website. If you choose not to accept cookies, some features of our site may not function properly.
Modification of Privacy Policy:
Our privacy policy may be updated from time to time. We'll communicate any significant changes via email. If you have any questions, feel free to contact us at info@trexperienceperu.com